One-Call Transportation Information Line: (608) 242-6489
Anyone may call the Transportation Information Line for detailed information, referrals to programs or providers, eligibility determination, ride authorization, or other services. Information on all available transportation resources is provided, including both county-funded and other programs. There is no charge. Available to anyone seeking information about transportation services in Dane County.
Group Access Service (GAS)
Madison/Middleton/Monona adults aged 60 and over who
live in their own homes or apartments receive rides to nutrition sites,
grocery/general shopping, farmers’ markets, pharmacies and libraries. Medical trips are not provided. The fare is $0.50/one-way trip for nutrition
and $1.00/one-way for shopping, but no one is denied service to meal sites
because of inability to pay. The service
is door-to-door, and vehicles are accessible.
This is a routed, group service.
Routes are neighborhood-based, and cover the Madison Metro service area
and Monona. For information: (608) 242-6489.
Retired and Senior Volunteer Program (RSVP)
Driver Escort Service
Adults aged 60 and over receive rides to medical
appointments and other needed services.
Donations are accepted but no one is denied service because of an
inability to pay. The service is
door-to-door, and drivers will assist passengers in getting to the correct
location within the clinic or hospital.
Rides are provided in the volunteers’ own cars and are usually not
accessible. These are individual, not
routed group rides. Service is
coordinated through RSVP. Service area
is all of Dane County. For
information: (608) 238-7787.
Veteran’s Transportation
- DryHootch Veterans Transport: Veterans with any discharge and/or disability status receive rides to needed appointments and services. Fares for routed services are $1.00/ride; co-pay of individual rides is based on ability to pay, but no-one is denied service based in inability to pay. The service has scheduled stops, but individuals may receive door-to-door service, based on need. Vehicles are accessible. Rides are scheduled through the DryHootch of America Madison office. Service area is Dane County and surrounding communities. For information: (608) 242-6489.
- Ride With Pride: Veterans with VA disability status or have a needs-based VA pension receive a Metro Transit Commute Card (a bus pass). There is no co-pay. Service is curb-to-curb. Metro mainline buses are accessible, but this is not a paratransit pass. Service is accessed through the County Veterans Service Office. For information: (608) 266-4158.
- Vets Helping Vets: Veterans with any discharge and/or disability
status receive rides to needed appointments and services. Donations are accepted but no one is denied
service because of an inability to pay.
The service is door-to-door, and drivers will assist passengers in
getting to the correct location within the clinic or hospital. Rides are provided in the volunteers’ own
cars and are usually not accessible.
These are individual, not routed group rides. Service is coordinated through RSVP. Service area is all of Dane County. (This program is not currently funded by Dane
County, but listed here for clarity).
For information: (608) 238-7787.
Persons caring for older adults receive rides to services such as support groups, workshops, or counseling, which enhance their ability to continue to provide care. Rides are approved through Dane County Department of Human Services. Service area is all of Dane County. For information: (608) 242-6489.
Supplemental Medical Transportation Assistance
Persons with medical treatments which are frequent
or of long duration, or distant from the patient’s home, receive assistance
with transportation costs not covered by Medical Assistance. Passenger co-pay is based on ability to pay. Accessibility is based on passenger
need. Eligibility is determined by Dane
County Department of Human Services, and transportation and reimbursement are
arranged through the Department or area dialysis units. For information: (608) 242-6489.
STS
Persons with developmental or mental health
disabilities receive rides to specified vocational centers and work
places. There is currently no donation,
fare, or passenger co-pay. The service
is door-to-door, and vehicles are accessible.
This is a routed, group service.
Service is coordinated through case managers or service brokers. Service area is all of Dane County. For information, call your case manager or
service broker.
Mobility Training Program
Eligible passengers of ADA complementary paratransit
or other specialized transportation services receive training to permit them to
use mainline transit. Training is
provided by Certified Occupational Therapists.
There is no fare during training, and if upon graduation, the rider migrates
a sufficient number of trips from paratransit to fixed-route services, Metro
Transit will provide a free commuter bus pass.
Service is coordinated through the Transportation Information Line. Service area is Metro Transit’s paratransit
area. For information: (608) 242-6489.
Bus Buddy Program
Persons unfamiliar with Metro Transit routes,
shared-ride taxi transit programs, or county-funded group ride programs are
assigned a Bus Buddy for route familiarization and other support while learning
to use the service. There is no fare while
participating in the program. Service is
coordinated through the Transportation Information Line. Service area is all of Dane County. For information: (608) 242-6489.
Non-County Programs to Which Dane County Contributes Funding Support:
Metro+Plus
Eligible passengers receive rides to destinations
within the Madison Metro Service area.
Eligibility is determined by Metro Transit. The passenger fare is $2.00/one-way trip;
however persons eligible for Community Options/Integration waiver programs are
not required to pay fares. The service
is door-to-door, and vehicles are accessible.
These are individual, not routed group rides. Service is coordinated through Metro Transit. For information: (608) 266-4466.
YWCA Transportation Services
- Employment Transportation: Rides to employment for low-income persons without other transportation options. Rides are arranged and provided by the YWCA of Dane County. The service is door-to-door, and serves most of Dane County, but prospective riders in rural areas must have two co-riders to a similar destination, and make a three-month commitment. For information: (608) 316-6888.
- Safe nighttime rides are
provided to women and children at risk for sexual assault, and to second- and
third-shift workers without access to safe transportation. Rides are free, and are provided by
volunteers in agency vehicles. Daytime
rides to approved employment-related activities, food pantries, human service
appointments, etc., are provided to eligible men and women. Rides are arranged and provided by the YWCA of
Dane County. The service is
door-to-door, and serves most of Dane County.
For information: (608) 316-6888.
